1. Request deletion
To request deletion of data associated with your Falmana account or a Meta Ads connection, email privacy@falmana.com from the email address used for your Falmana account.
Include your workspace name and specify whether your request concerns the entire Falmana account or only the Meta Ads connection. Never send a password, access token, or app secret.
2. Verification and processing
We may request information strictly necessary to verify that the request comes from the account holder or a person authorized to act for the relevant organization.
After verification, Falmana deletes or anonymizes the relevant data within a reasonable period and confirms receipt by email. Some information may be temporarily retained where required by law, fraud prevention, security, dispute resolution, or backup cycles.
3. Meta data covered
A request concerning a Meta Ads connection covers the Meta authorization tokens stored by Falmana, links to advertising accounts, synchronized campaign and performance data, and action logs related to that connection, subject to the legal exceptions described above.
Deleting data from Falmana does not delete your campaigns or advertising account at Meta. To revoke Meta’s authorization as well, use the business integration settings in your Facebook account or Meta Business Portfolio.
4. Revocation without account deletion
You may revoke Falmana’s access from your Meta settings without closing your Falmana account. Revocation prevents new Meta access. You can then request deletion of previously synchronized data using the process above.
For questions about this process, contact privacy@falmana.com.