1. Purpose and acceptance
These terms govern access to and use of Falmana, a service operated by Aloin Trade S.A.R.L. By creating an account or using the service, you agree to these terms. If you use Falmana for an organization, you confirm that you have authority to bind it.
2. Account and eligibility
You must be at least 18 years old, provide accurate information, and protect your credentials. You are responsible for users invited to your workspace, their permissions, and activity performed through your accounts, except where caused by Falmana.
3. Connecting advertising platforms
You may connect only Google Ads, Meta Ads, or other resources for which you have the necessary authorization. You authorize Falmana to use the relevant APIs to read data and perform operations you request or approve.
The terms, policies, and decisions of Google, Meta, and other third-party services continue to apply. Falmana does not control their availability, refusals, suspensions, API limits, or policy changes.
4. Agent actions and user responsibility
Falmana provides AI-assisted analysis, recommendations, automation, and creative tools. Results may contain errors or may not suit your circumstances. You must review recommendations, budgets, targeting, content, legal obligations, and settings before publication.
You remain responsible for your campaigns, advertising spend, offers, content, business compliance, and the actions you approve. Falmana does not guarantee any level of impressions, clicks, leads, sales, ROAS, or profitability.
5. Acceptable use
You agree not to use Falmana to violate the law, circumvent platform rules, access an account without authorization, distribute fraudulent or illegal content, infringe intellectual property rights, introduce malware, disrupt the service, or attempt to extract its code, secrets, or security systems.
We may limit or suspend access in response to security risk, fraud, violation of these terms, or a legal request.
6. Content and intellectual property
You retain your rights in content you upload. You grant Falmana a limited, worldwide, and temporary license to host, technically adapt, and process that content solely to provide the service.
You warrant that you hold the necessary rights to submitted images, logos, data, text, and other materials. Falmana, its interface, brand, code, workflow models, and documentation remain protected by applicable intellectual property rights.
7. Subscriptions, credits, and third-party services
Prices, included credits, billing periods, and renewal terms are shown before purchase. Payments may be processed by Lemon Squeezy or another provider identified at checkout. Costs billed directly by Google, Meta, or another advertising provider remain separate and are your responsibility.
Unless otherwise required by law, credits used for a correctly completed operation are non-refundable. Specific rules shown at purchase or generation supplement these terms.
8. Availability and limitation of liability
We aim to maintain a reliable service but do not guarantee uninterrupted availability or a complete absence of errors. Interruptions may be required for maintenance, security, or because of a third-party provider.
To the extent permitted by law, Falmana is not liable for indirect losses, lost opportunities, lost revenue, advertising decisions, third-party account suspensions, or user-incurred spending. Where liability cannot be excluded, it is limited to the amount the customer paid to Falmana during the three months preceding the event giving rise to the claim.
9. Termination, governing law, and contact
You may stop using Falmana and request account closure. Provisions that by their nature should survive, including those concerning payments, intellectual property, and liability, remain in effect.
These terms are governed by the laws of the Kingdom of Morocco, subject to mandatory rules protecting certain users. Any dispute not resolved amicably is subject to the competent courts in the operator’s jurisdiction.
Questions may be sent to contact@falmana.com.